I just logged into my account to find that all my history is gone! I never deleted my account info so I have no idea how this happened but I AM SCREWED!!!!! Please help!

I have years worth of bank info here. This is the only site I use for my business bookkeeping. I was logged on a few weeks ago and everything was fine. Now I log on and EVERYTHING is gone. This is detrimental to by business, taxes, ect. I have no idea how this happened. Please Help!!!

Answer

Hi rikkinorberg,

I am sorry that when you logged in today all of your data was gone. On my end I show that the financial institutions were deleted on 9/23. The only way they can be deleted is on the user end. Since you are sure that you did not delete them, please reach out to our support team either by using our Chat feature which is available Monday-Friday 8AM-5PM PST or by opening a ticket by filling out our Contact Mint form so they can look into this and get the issue resolved for you. 

Regards,
Megan

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Mint Megan , Community Manager
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