My Fifth Third Bank (5/3) transactions are refusing to update/sync once again (includes checking, 2 credit cards, mortgage, and brokerage). Why?

My Fifth Third Bank (5/3) account transactions are refusing to update/sync once again. They haven't updated in 5 days. This is true for all of my Fifth Third bank accounts (checking, 2 credit cards, mortgage, and brokerage).  This connectivity problem occurs far too frequently...from every few weeks to several months apart, and it lasts for far too long when it happens.  I would feel much better about using Mint as a financial monitoring and planning tool if this didn't happen so frequently.

Answer

Hello rumblefish_454,

I'm sorry that you're having trouble with Fifth Third in Mint, I understand how inconvenient it can be when transactions are not updating.  I took a look and it's hard to say what's happening exactly:  This bank is in an error state for you, but it's a very unusual one that I don't see any other users currently experiencing.  I wish I could help more, but please open a ticket using the Contact Mint form so our support team can further investigate and assist.  Or you can reach out to our Chat team for live assistance during available hours.

Regards,
Jesse :man: 

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