Why are transactions for "transfer for cash spending" counted as expenses/debits? This didn't used to happen and throws off my net spending

When I make an ATM withdrawal, then manually add cash transactions, the cash transactions count as debits.  however, the "transfer for cash spending" that appears, subtracted from the ATM withdrawal, now counts as a debit also.  So the cash transactions are counted twice against net spending.  This is a bug.  Transfers should not be counted as debits.  Can you please look into this?

Answer

Hello benson.ca,

I'm sorry that you're having trouble with transactions in Mint, I understand how confusing it would be for things to suddenly stop acting as expected.  Transfers cancel each other out so long as the category is the same on both ends, both the account it is coming from, and the one it is going to.  It sounds like the category is not being applied to the positive transfer entry automatically, which would cause the negative transfer entry to show up as a debit.  You should be able to manually change it to fix this problem.  I hope that info helps clear things up, but if you are still having trouble then please open a ticket using the Contact Mint form so our support team can further investigate and assist.  Or you can reach out to our Chat team for live assistance during available hours.

Regards,
Jesse :man: 

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