Mint is trying to login to CLOSED accounts.

I have 2 accounts that are CLOSED. And have been for a long time (6+ months). Mint is now telling me that these accounts have a problem because they cannot login with my username/password. Why would you want to login to a CLOSED account? This is a BUG. Please fix. Thanks~

Answer

Hi tztztzt,

If your Mint account is still trying to log into your 2 closed accounts, please make sure that you have marked them as closed within Mint by: 

  1. Login to your Mint.com account.
  2. Click the Accounts link at the top of the page.
  3. Locate the account you want to close from your profile and click the arrow next to the account you want to close.
  4. Click the Status dropdown and then click closed.

If you have already done that and the accounts show as closed on the accounts list, please let me know and I'd be happy to look further into this for you.

Regards,
Megan

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Mint Megan , Community Manager

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