Temporary connectivity issue with my CU for almost FIVE months now. If it is "ever" reconnected, will it update all gaps in CU activity (as it exceeds your 90 days)?

Intuit has had "temporary connectivity issues" with my credit union (Altra) for five months now... both on Mint and Quicken. I've had to resort to keeping handwritten registers again.

While every month the site says that the fix is imminent, it winds up being pushed out to the following month.

If this connectivity issue is ever resolved, will my large gap in financial history be completely updated as you typically only go back 90 days (and that ship has long sailed in the past five months).

Answer

Hi Jeff,

I am sorry that this account has not been resolved yet. I spoke with the technical team and they are looking to update the thread soon with more information, so please keep an eye out for that in the coming days.

As for the gap in transaction data, it isn't clear how this will be addressed exactly when the issue is resolved, but information on this should be included once the issue itself is taken care of.

Here is the thread being referenced, for other users: https://mint.lc.intuit.com/questions/1185040

We appreciate your continued patience and support!

Regards,
Mint Mike

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