Can you get the actual account information for my Vangaurd accouts? 3 accounts are showing a paid price at 71%, 29%, and 85% higher than the actual costs.

I have some mutual funds using Vangaurd. Three of the accounts show a significant loss, but this isn't true. Mint somehow is not retrieving the correct amounts in these accounts.


Hi sjex47,

I know it can be frustrating when account information is not populating properly. The way that information is displayed in Mint is based on the information sent from the bank. So somewhere in the files from the bank, those mutual funds are showing the way you see them. Please reach out to our support team so they can look further into this for you. Either by using our Chat feature which is available Monday-Friday 5AM-5PM PST or by opening a ticket by filling out our Contact Mint form.

Was this answer helpful? Yes No
Mint Megan , Community Manager

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: