Long-time Mint user, but last 2 weeks receiving a "Temporary Connectivity Issue" when trying to connect with HD Vest. HDV indicated they do not "support" 3rd pty apps.
I reviewed the answer instructing me to look at my account preferences, but these do not seem to exist on HD Vest's online portal. Can you please advise? I will also reach out to the institution with the answer that has been provided below for any extra help if possible.
"There is an action that needs to be done on the institution's site, which I have provided info on below:
In order to resolve this issue users will need to login directly to their bank account at the Key Bank website at login URLhttps://www.key.com/personal/index.jsp?key=com.. Once there:
1. Go to the Self Service Tab
2. Go to Security Center
3. Select "UPDATE THIRD PARTY ACCESS".
4. Attempt to add their account again within our product"