Why does my account always say Temporary Connectivity Issue: CareCredit, Desert Schools Federal Credit Union, Oregonians CU, Synchrony Bank Credit Card?

Let me know if there is anything I can do?

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Answer

Hello fozzsd,

I'm sorry that you're having connectivity issues in Mint, I understand how confusing it can be when so many aren't connecting.  Unfortunately, Care Credit is showing a strange error that I'm not familiar with, so I can't say for sure what is going on there.  Synchrony Bank Credit Card has the same strange error.  It looks like it could be a temporary timeout issue, but our support team will need to investigate if it's persisted more than a few days.  Please use the Contact Mint form to open a ticket so they can further investigate and assist.  Alternatively, you can use our Chat service during available hours.

Desert Schools FCU is showing an error that we aren't finding any active accounts under your credentials.  Assuming there is at least one open account with recent activity, I can't say for sure what would cause that suddenly but there may have been a change in how the accounts are displayed on their website.  I've pushed a refresh that may fix it, but if no change after 48 hours then you'll want to bring that up with support as well. 

Oregonians CU is showing a general temporary connectivity issue.  These usually only last a few days or so, but since this one has persisted longer than that, the support team will need to investigate that as well.  My best suggestion here is to wait 48 hours to see if any these issues resolved themselves, then reach out to the Chat team to report everything in one live session.  

Regards,
Jesse :man:

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