PNC Security Questions

I am trying to add PNC Bank and Walmart Credit Card. Both are saying there are security questions and that it can't log in to either of them. I have logged in on both my PC and my phone to both websites, and answered the security question and it still will not work.

Answer

Hi destrugter,

I am sorry you are having an issue with multiple accounts. Here is what I found for each account:

PNC: It appears only a small subset of connections for this account are not successful, after viewing the connection records; this could be due to a change made at the bank's site or a possible server outage. Usually, this will clear up after a few days on its own while these issues are worked out by Mint and the related institution. Your issue here does not seem specific to login credentials.

Wal-Mart: This account had a brief issue with some script errors, but that seems to have been resolved. I would recommend trying to refresh this account when you sign into Mint again.

If the problems persist for more than a few days, we'll need to gather more individual user data to pinpoint the cause of this problem, but we cannot do that from the community board; so that we can better assist, please use the Contact Mint support form or use our chat option from the Support page (appears during business hours only, 5-5 Pacific Mon-Fri) so our support team can gather data about your specific situation, communicate with you directly and further assist you.

Regards,
Mint Mike

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