How do I delete a new account I opened via the Android App with an incorrect email address if I cannot login through the website to access the "delete account" option?

Additionally, would the owner of that email address be able to access my information on the account via the forgot password option? I had made an error when entering the (correct)@xxx(incorrect domain name). Thankfully, since I had checked my newly made email account for a Mint Acct. Created Verification email, I was able to catch this mistake prior to submitting any of my personal banking info.

Any and all help/advice would be greatly appreciated! I thought I had claimed an email alias when I had set up the email used, but, of course, it's more than apparent that the @Domain Name had already been taken, which had left me with the same username, but different domain.

Has anyone ever encountered a similar issue? I know it was a bad mistake on my end. Should I just ignore that account since the only personal info provided was my zip-code? The email address I made and used for that account does not entail any personal info.

Answer

1 person found this helpful

Hello Ez,

I'm sorry for the trouble with the new Mint account you created, I understand your concern.  I don't believe you have anything to worry about security-wise since you didn't add any banks to the account.  Assuming that you can't login because your'e not sure exactly what email you entered before, then please reach out to our support team for assistance.  They can ask some other identifying questions to help find the account and delete it for you.  You can reach them via Chat during the week, or with the Contact Mint form anytime.

Regards,
Jesse :man: 

Was this answer helpful? Yes No
Default user avatars original
Mint Jesse , Community Manager

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: