I have a variable universal life policy with MetLife. But it shows negative value in Mint. Can I have Mint track the cash surrender value rather than what it's tracking?

The VUL shows a negative value, when I clearly have a positive cash surrender value. I have no idea where Mint is pulling the figure it's pulling...

Answer

Hi Ryan,

I am sorry this has happened. This kind of error in reading data is generally due to a problem with the aggregation script used for pulling information for this specific account. Only the technical support team has the ability to escalate and resolve a situation such as this; and they'll need to gather more individual user data to pinpoint the cause of this problem; so that we can better assist, please use the Contact Mint support form or use our chat option from the Support page (appears during business hours only, 5-5 Pacific Mon-Fri) so our support team can gather data about your specific situation, communicate with you directly and further assist you.

Regards,
Mint Mike

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