"One of my debts went away inexplicably during June but came back in July. Can you explain how i can fix this issue?"

It looks like my Vinton Mortgage debt went away during June 2015, but returned in July.  Can you explain or help me fix the issue?

Answer

Hi Dan,

I am sorry that this has happened. While we can't see specific financial data of users and there isn't any way to alter that data once it's there, the only thing I can think of is that perhaps the account wasn't connecting during that time. Did you not use Mint for an extended period of time at any point around that time?

Our technical support team may be able to take a closer look at the account on a deeper technical level and determine what happened; please use the Contact Mint support form or use our chat option from the Support page (appears during business hours only, 5-5 Pacific Mon-Fri) so our support team can gather data about your specific situation, communicate with you directly and further assist you.

Regards,
Mint Mike

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