My net balance on the overview page shows one number but when I click on the graph and go to the transactions page for that month, it shows me a different number.

My net balance on the overview page as shown in the graph in the bottom left corner is negative number for October which doesn't seem accurate for to me.  I personally went through and added all of my expenses from October on my real banks website and it should be pretty close to 0.  When I click on that number it takes me to a transaction page for October and it says there is a positive net balance.  I don't think either of these are totally accurate.  How do you calculate your net for the month and why are they different in the two places?

Answer

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Hi Tara,

The most common reason for this is if you have something like a mortgage loan taken out (which negatively impacts your net worth) but you don't have a corresponding real estate asset entry to go with it (which positively impacts it), thus making the two cancel out and reflect what your actual net worth is. Net worth should include ALL of your assets - so if you've noticed you have a situation like this, look over your list of accounts again and make sure you're not missing anything.

The Transactions page is also only looking at your net worth in regards to certain accounts, depending on what you have selected at the time; the Overview page's net worth is what you will want to be looking at for a complete view of your situation.

If you find that the calculation seems to just be outright wrong and you're not missing any information at all from your Mint profile (you've included all assets you own, etc.), we'll need to gather more individual account data to pinpoint the cause of this problem; so that we can better assist, please use the Contact Mint support form or use our chat option from the Support page (appears during business hours only, 5-5 Pacific Mon-Fri) so our support team can gather data about your specific situation, communicate with you directly and further assist you.

Regards,
Mint Mike

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