My BankofAmerica account is keeping duplicates for each of my accounts (i.e., Investments, Checking, Savings and Credit Card). How should that be fixed?

I have already tried to delete my BankofAmerica account and add it back to Mint to see if resetting helped with the duplicated accounts. Once I added back BOA, the duplicates were not visible and not messing up all the trends and balances. However, 30 minutes later the duplicated accounts showed up again. I tried closing the accounts that are duplicates as well but they are still registering. 


Hello orihuelachris,

I'm sorry that you're having trouble with your BofA accounts being duplicated in Mint, I understand how inconvenient it can be when a financial institution isn't syncing correctly.  I'm not sure exactly what is causing this strange behavior, but my best guess is that Bank of America is in the middle of changing how accounts display on their website, which is confusing our aggregation scripts. 

The duplicates I see now are marked as "dead", meaning we aren't finding them to update them.  The website should ask you if you want to close them when you log in next, which will resolve the issue, but you can always manually Hide and/or Close the duplicates yourself.  However if you continue to have any trouble then please use the Contact Mint form to open a ticket so our support team can further investigate and assist.  Alternatively, you can use our Chat service during available hours.

Jesse :man:

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