Toyota Financial and WealthFront aren't connecting :-(

Toyota Financial and Wealthfront aren't connecting.  Also, Toyota financial now shows "Problem signing in!" and Wealthfront shows "Temporary connection issues".

Answer

Hello mgibson,

I'm sorry that you're having trouble with Toyota Financial and WealthFront in Mint, I understand how inconvenient it can be when a financial institution isn't syncing.  Unfortunately the email you used here doesn't seem to pull up a Mint account, so I can't say what specific errors your'e getting, but I can offer some guidance based on general data I can see.

Toyota is not having any known issues currently, and the majority of the errors we're seeing are due to action being needed on the bank's website.  I can't say for sure what that would be exactly; it could be new terms that pop up when you sign in there, or profile settings that need to be confirmed, or an offer that needs to be accepted/rejected.  If you can't find anything, try asking your bank if they know what needs to be done.  However if they can't help or if you've already done so and are still having trouble, then please contact our support team (details below).

Wealthfront is showing a general temporary connectivity issue; there can be many causes for this error, but usually it only lasts a few days or so.  If it lasts more than a week then please use the Contact Mint form to open a ticket so our support team can further investigate and assist.  Alternatively, you can use our Chat service during available hours.

Regards,
Jesse :man:

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Mint Jesse , Community Manager

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