My Chase accounts have not updated since Oct 23, 2015. My last week's financial report from Mint said that I spent $0 in 0 categories. Resolved? Really?

I used to use the Mint Quickview for Mac, but since you are no longer going to support it, I have removed it. I have it on iPad and Android and they both seem to work- EXCEPT FOR MY CHASE ACCOUNT.

I, like many people, have come to rely on Mint for easy one stop tracking. I also use Turbo Tax and my wife uses QuickBooks for the business she owns. We have always liked the products, but this has gotten out of hand. Almost a month since Mint has been reliable. How about an honest update this time instead of the canned, "I can understand is can be frustrating..." stuff?

Answer

FYI, this is a public community board.

From your view it's clearly still a problem, and undoubtedly there are still problems for some people, but there's no longer a widespread (defined as a majority of users having the exact same problem).  If you still have a persistent problem, please file a ticket: https://www.mint.com/contact-mint

There's no widespread issue anymore.  It is flakier than it used to be.  I have three logins with Chase and often one or two won't refresh properly on the first try and I'll have to force a refresh, but it typically works after the "fix it", "try again" cycle.  Have you tried that?  If you've tried it multiple times since 11/2 and it's never worked, then you may need to file a ticket: https://www.mint.com/contact-mint


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