Investments tab, interactive brokers account numbers are incorrect

Investments tab, Interactive Brokers - Roth IRA  account. The amount I paid for investments is completely wrong.  Specifically it looks like any stock that I own that  was lower at the friday close is incorrect but the stocks that were up seem to have the correct numbers.  Please fix this math error in your program, it is super annoying that the unrealized loss and gain graph and chart is off by so much.

Answer

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Hi rocket_pony22,

I'm sorry that you're having trouble with how information is displayed for your investment account in Mint.  We are aware that there are some issues with data like investment values, but it's not something affecting all users the same so it's hard to nail down the cause.

You may be able to fix this manually for some accounts; go to the Investments tab. Then click on each of the investments listed in the detail view on the left, and click the Price Paid amount on the table that opened. A new window will appear, allowing you to change the Price Paid value, which should then fix the gain/loss. However, editing some of this information may not be possible for all types of accounts.

If this does not resolve the issue, we'll need more specific account data to determine why this is happening; please use the Contact Mint support form or use our chat option from the Support page (appears during business hours only, 5-5 Pacific Mon-Fri) so our support team can gather data about your specific situation, communicate with you directly and further assist you.

Regards,
Mint Mike

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