My ECSI student loan account won't connect anymore. It has been two weeks since it was able to connect to update the balance and get transaction info. I have tried re-entering my login info several times, but it doesn't fix the problem.
I contacted Mint via chat to see if this issue could be resolved. I was told that Mint was attempting to resolve the issue with ECSI since the issue is on ECSI's end, but ECSI was not being fully cooperative in resolving the issue.
I then contacted ECSI via chat and was informed in a follow-up e-mail today that ECSI is not compatible with Mint and therefore I will be unable to connect my accounts. ECSI also mentioned that there's a possibility the two services can be linked in the future.
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