Help Unavailable (chat or form submission)

I am unable to access any of the "help" options on the mint site. The live chat says it's open at 5AM pacific time, but at 9AM eastern time (6AM PST) it is saying they are closed and it rejects the connection.

Then I tried to submit two different problem issues to through the support form, but that appears to be broken too. It doesn't include a captcha entry when submitting the form (it is nowhere on the screen), so when I submit my problem it throws an error because of the missing captcha, but THEN along with the error, it shows the captcha input for the first time. I enter the captcha properly and submit my issue, and I get an error message in response saying my submission failed and that I should try later - and of course it deletes everything I typed.

Also, you can't include a screen shot when you send a support request, but you can add a screen shot here on the message board. That's a little strange.

So I can't use the chat support and I can't submit an actual support ticket. So here I am posting on the message boards. Maybe someone from MINT reads these?

mint_-_support_submit_error.JPG
mint_-_chat_times.JPG

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