Macy and BB&t are not updating on our account, is there any resolution?


As for BB&T, I doubt it. Per Mint Support...

Larse S.
1:44:23 p.m.
Back, is this the particular account you are trying to add Colonial Bank (now Branch Banking and Trust Company)?
1:44:29 p.m.
Larse S.
1:45:29 p.m.
Okay based on what I'm seeing here your account is returning an error.
1:45:51 p.m.
It appears that your account has an authentication problem. This generally happens when a onetime pass code is used as a form of multi-factor authentication (MFA) on the bank’s website that Mint is unable to support.
1:45:59 p.m.
To verify, please check your bank’s website to see if they have changed/added new forms of authentication methods or if you have modified your online profile to include an enhanced form of security authentication.
1:46:07 p.m.
If this is the case, we will be unable to aggregate data for this account, and there is nothing more we can do. We apologize for any inconvenience or frustration this may cause.

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