I need to unlock credit info

Pleas..am trying to purchase a house and the loan department needs access to my credit information.  How do I unlock it.  I haven't looked at it for months so 72 hours doesn't apply here.  HELP!

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FYI, this is a public community board, and I'm only a community member like you.

You can chat with support during the business day (https://mint.lc.intuit.com/questions/1295428) or you can file a ticket here: https://www.mint.com/contact-mint

Are you referring to a freeze that you have at one or more of your credit agencies?

Or are you trying to access the "Free Credit Score"?

If a loan department is trying to access your credit report and cannot, then it is likely because you placed a freeze on your credit report at the credit agencies.  You have to contact each credit agency yourself and have the freeze removed, either through a temporary lift or by a permanent lift.  Either way, it will probably cost you something like $5 at each credit agency.

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