UX Suggestion: speed up the login process

As a daily user of Mint the small things that unnecessarily make me wait become a problem. A particular case that could be easily addressed is the login process. Even with my password saved and automatically populated by the browser, on a fast computer with fast internet, the login process takes about 15 seconds. That is a lifetime in UX terms, especially when it is easily remedied.

Currently to login from the front page I must:

1) click the (too small) login link
2) click another login button (redundant, apparently there just to allow users of Mint Bills to login from the home page as well)
3) wait for the login page to load, and then wait for it to load the actual form via ajax? (way unnecessarily slow)
4) fill in username and password (or let the browser do it)
5) click login

This could be reduced significantly by replacing the second button with the actual login form, and eliminating the separate login page entirely. It would look like this:

1) click the login link
2) fill in username and password (or let the browser do it)
3) click the login button to submit the form

The Mint Bills login link could still be exactly where it is, but user login time would be reduced from at least 15 seconds to probably around 3 seconds.

Answer

FYI, this is a public community board, and I'm only a community member like you.

You can chat with support during the business day (https://mint.lc.intuit.com/questions/1295428) or you can file a ticket here: https://www.mint.com/contact-mint

You could also save a shortcut that takes you right to the login page you want ...

https://wwws.mint.com/login.event

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