Error message: "This account isn't supported yet", but I've been receiving data (as recently as yesterday) for several years.

My financial institution is Heartland Credit Union ( I did notice the login URL for my credit union has apparently changed from to simply, but I don't know if they changed anything related to authentication with their API. This may affect other banks/credit unions using the itsme247 online banking community.

After clicking the "Refresh" action from the accounts menu in, my browser receives the following JSON response:

  "displayName" : "Heartland CU, WI",
  "statusCode" : 1903,
  "statusMessage" : "Variable access error.",
  "statusIsTerminal" : true,
  "lastStatusUpdateTime" : "2016-02-24T14:33:44Z",
  "lastSuccessfulRefreshTime" : "2016-02-23T15:42:45Z",
  "Institution" : {
    "name" : "Heartland CU, WI",
    "displayName" : "Heartland CU, WI",
    "contactInfo" : {
      "uri" : {
        "homeUrl" : "",
        "loginUrl" : "",
        "passwordHelpUrl" : ""
      "contactNumber" : "1-800-362-3944"
    "accountType" : "ANY",
    "mfaType" : "UNKNOWN",
    "mfaEnabled" : true,
    "fiStatus" : "ACTIVE",
    "isPopular" : false,
    "supplementalMessage" : "",
    "supplementalMessageUrl" : "",
    "cp" : "INTUIT_FDS",
    "cpId" : "1135",
    "brandingId" : "11618",
    "metaData" : {
      "lastUpdatedDate" : "2016-02-24T08:00:00Z"
    "id" : "20000003696"
  "cpPreferredChannel" : "UNKNOWN",
  "cpStatus" : "116",
  "cpStatusMessage" : "Variable access error.",
  "firstSuccessfulRefreshTime" : "2010-12-04T15:21:21Z",
  "isUpdated" : true,
  "aggFiLoginRef" : "xxxxxxxxx",
  "metaData" : {
    "createdDate" : "2010-12-04T15:20:28Z",
    "lastUpdatedDate" : "2016-02-23T15:42:45Z",
    "link" : [ {
      "otherAttributes" : {
        "method" : "GET"
      "href" : "/v1/fis/1062729_1911261",
      "rel" : "self"
    } ]
  "id" : "1062729_1911261"


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