I added a second checking account to my existing bank, which has it listed under an entirely different account name, but it does not show up on mint.

I have multiple accounts with Blackhawk State Bank.  I recently opened a second checking account (Watchdog Checking) but it does not show up under Mint.  My old checking is labled easychecking, so there should be no confusion between the names.  How do I get Mint to acknowledge both checking accounts?

Answer

FYI, this is a public community board, and I'm only a community member like you.

You can chat with support during the business day (https://mint.lc.intuit.com/questions/1128894) or you can file a ticket here: https://www.mint.com/contact-mint

Is the new Capital One 360 account a personal or business account?  If it's a personal account, it should've been automatically updated.  To test, you might try adding a duplicate institution using the same credentials as before (it will tell you it's a duplicate, but you can override it and force it to re-add).  If it pulls in only two accounts, you're no better or worse off than before.   If it pulls in three accounts, then something has gone wrong with the auto-detection process for additional accounts.  If it turns out there's no other way to get all three accounts detected in your original institution box for Capital One 360, you might keep the duplicate but disable the duplicate accounts and only keep the new account active in the newer institution box.

https://mint.lc.intuit.com/replies/2559955

If you added a business account, then it can't be imported into Mint - at least for now.  Capital One's app won't even let you see your business accounts in their own Capital One app, so I would guess that would need to be enabled before anyone else would get access.

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