Capital One credit card keeps asking for same login information

My Capital One credit card has the "we cannot connect to your bank" error. I clicked "Update now" and then clicked "Fix it." I entered my username and password and clicked "Continue." The green wheel graphic showed up, didn't give any kind of error, then took me right back to the screen where I enter my username and password for this account. No matter how many times I put my credentials, I get no error message but get kicked back to that same screen. This has been going on for a couple weeks.

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