Added new account at existing bank but it isn't being pulled into Mint even though other accounts continue to update.

I added a Money Market account at CapitalOne360. I have already connected other CapitalOne360 account into Mint. In the past, when I opened a new savings account with them, it showed up automatically after a day or two. It has been a week but the new account has not shown up in Mint. The other accounts continue to update without a problem. If I log into CapitalOne's website, the account shows up no problem. Is there a way to force this update in Mint? I don't want to delete the account and add it again because I don't want to lose all my categorized data and budgeting.

1 additional answer

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: