How can I manually edit a loan balance for an account that won't update anymore?

I've had a mortgage account that updated fine for the last 4+ years. After changing their authentication method, Mint can no longer pull data.

I thought I would go and add the last 6 months of payments so that my outstanding debt would show correctly (it's several thousand dollars off), but adding transactions doesnt work; the money has already been transacted out of my dedicated account, so when I add the transaction to the loan it says my account is negative.

Also there is a problem with setting the date correctly (even using a four digit year).

So, instead, I'd like to just manually edit the outstanding balance. How can I do that?

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: