American Century says you'll need your account name and PAC code. I enter them into Mint. Never works. Can get into the site directly no problems. Any other suggestions?
Now I deleted the American Century account. Then I tell Mint I want to add an account and enter American Century. It finds American Century Investments which I select, then asks for User Name and PAC. I enter them carefully, using exactly the information on the American Century site I just visited to make sure the information is current. It NEVER works - cannot authenticate. I note that the PAC field says Show Password when I type in the PAC, so I type in the password instead and that does no good either. HELP!
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American Century says you'll need your account name and PAC code. I enter them into Mint. Never works. Can get into the site directly no problems. Any other suggestions?
Why do you want to report this?
Anyone else having this issue (May 2016) with American Century? Used to work until about 2 months ago - can still get into the site directly.
Why do you want to report this?
Now I deleted the American Century account. Then I tell Mint I want to add an account and enter American Century. It finds American Century Investments which I select, then asks for User Name and PAC. I enter them carefully, using exactly the information on the American Century site I just visited to make sure the information is current. It NEVER works - cannot authenticate. I note that the PAC field says Show Password when I type in the PAC, so I type in the password instead and that does no good either. HELP!
Why do you want to report this?
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People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:
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