Why can't I set up my Empower Retirement account?
I keep getting an "Incorrect Credentials, please try again above" error. This is the url I use to log in: https://participant.empower-retirement.com/participant/#/login. My username and password are correct. I am trying to use the "Empower Retirement Solutions - 401K Participant Login" account in Mint.
I found two answers on the forum saying to use the Mint account called "Great-West Retirement Services" but this did not work either.