Anyone else have duplicate CWB accounts where both of them are wrong?
About a month and a half ago, Mint created a duplicate of my Canadian Western Bank TFSA.
I looked in the community forums where the suggestion was generally that if you log out of Mint and wait a week or so, one of their batch jobs would detect the duplicates and merge them. This has not happened.
Furthermore (a second and related problem), the duplicate accounts are completely broken in the following way:
- The original account does not update. The value for the current balance is stale by more than a month and it failed to pick up the last transaction on the account, which was an interest payment made on March 31, 2016.
- The original account does at least show all earlier transactions.
- The newer duplicate account does not show any transactions at all. However, it does show the correct balance, unlike the older duplicate.
My guess is the bank changed their UI and as a result Mint webpage scraping software doesn't see any transactions. So the software is failing to match historical transactions stored in Mint's DB to transactions on the bank website, confusing it into thinking it has found a new account.
Anyone having the same problem? Anyone have a fix?