this is a public community board,
and I'm only a community member like you.
If you want to stop emails, on the website, go to "Settings", switch to "Notifications" and set the options to stop sending any emails.
If you want to delete your account, on the website, go to "Settings", switch to "Sign In & Security" (on the left-hand side list), scroll towards the bottom to find the link that's labeled "Delete Your Mint Account". Keep in mind that if you delete your Mint account, you will not be able to use the same email address for Mint ever again. If you decide you want to use Mint in the future, you will have to use a different email address.
People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:
Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.