Returned mail fee. Consumers get dinged when bank envelopes, such as an account notice, are returned to them. For example, one bank charges $6 for returned mail. And a second bank has a $5 fee for undelivered bank statements.
They're imposed for time and money spent, adds Feddis. Empty envelopes trigger additional fraud protection research to determine why they were returned, she says.
Banks have started to charge customers if they mail something to you, such as an account notice, and the mail is returned to them for a bad address. It costs them postage both ways, and they want to have some leverage to get you to correct your mailing address with them.
Since a lot of people have electronic statements and do not get their regular statements by mail, it can be easy to forget to send your financial institution a change of address notification.
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