Sorry about that. There's a known issue recorded in our file regarding Citibank banking which is appearing as inactive acct or acct not refreshing last May 10, 2016 but it was already resolved May 13, 2016. However, my investigation shows that Mint is unable to find your account/s as
active or valid on the summary page of your bank's website. Note that
Mint considers an account as active when there is an existing balance or
there are transactions in the past 12 months. If you are supposed to
have active accounts and you see none when you log in directly to your
bank's website, I'll have to refer you to contact Citibank banking to clarify. Otherwise,
I will need you to create a ticket so we may investigate
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