How do I accurately track the fact that I obtained a cashier's check to transfer money from the closed account to another account if the closed account will never update?

I have closed an account that will never update again because I can no longer access the online banking platform.  So I created a check transaction transferring the remaining balance out of that account.  Since I associated the new transaction with that account, that check is now set to the pending status  of "Waiting for this to clear". However, it will never clear, because that account will never update?  How do I accurately track the fact that I obtained a cashier's check to transfer that money from the closed account to another account on Mint?


Answer

Hi h20_07, 


Our reconciliation logic is based on transaction date, transaction description and transaction amount. So if there is a mismatch, reconciliation will not work. Since your transaction is linked to the closed account, it will not show as posted or cleared in Mint, as the closed account will no longer update. 

You can put notes on the transaction or add a short description indicating that it was for that specific transaction to avoid confusion. 

We're sorry for the inconvenience this issue may have caused you. 


Mint Steph

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