Why do keep getting alert saying my credit card charged me a fee? I can't find any documented fee.

I have called my credit card company. They do not see any fees and we cannot find a charge anywhere for that specific dollar amount that mint has alerted me to.

Answer

FYI, this is a public community board, and I'm only a community member like you.

You can chat with support during the business day (https://mint.lc.intuit.com/questions/1295428) or you can file a ticket here: https://www.mint.com/contact-mint

It's entirely possible that Mint is mis-categorizing one of your transactions as fee when it's really a transfer/credit card payment or something else entirely.  On the website, if you go to "Transactions", then filter for your credit card account, do you see any transactions that are listed as "Fees & Charges" or any of the subcategories within "Fees & Charges"?  Sometimes the message can be a little confusing too, if it mis-identifies which account it's really in.  If you search for the exact amount of the fee they're showing you, you may see that it's actually not the credit card account, but is actually the checking account.

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