How can I get my Amazon purchases to not show as Amazon Store Card payments and vice versa?

I noticed I was over budget on 'shopping' and it didn't seem right.  Upon review, payments to my Amazon Store Card show up as 'shopping'.  I set a rule to change this so they show as CC payments, but then, all of my actual Amazon purchases show up as CC payments even though the processor provided descriptions are different. 

This makes Mint a bit useless for me, as it throws off all my numbers (I buy a lot from Amazon and use their store card for almost all of it).

Answer

FYI, this is a public community board, and I'm only a community member like you.

You can chat with support during the business day (https://mint.lc.intuit.com/questions/1295428) or you can file a ticket here: https://www.mint.com/contact-mint

That is annoying and clearly shows where auto-categorization can go wrong.  You can try to set up one or more transaction rules to try to retrain it for your situation, but it may or may not work out properly.  If not, you can file a ticket and point out the issues.  Some transaction rule tips below:

Possibly ... on the website, go to "Transactions", go to the specific transactions, activate "Edit Details", and if you make a change to either the Description or the Category, it should show you a "Rules" line that you can check off.  In the middle it will describe "always rename <original description> as <your description> and categorize as <your category>".

To view all your transaction rules, in "Transactions", scroll all the way to the bottom and click on the link for "Manage your transaction rules".  You can then edit any of the existing rules or delete any rule that's either obsolete or is causing more problems than it's solving.

FYI, this is a public community board, and I'm only a community member like you.

The "Transaction Rules" cannot be set for "Investment" or "Loan" type accounts - only in the "Cash & Credit" type accounts. It's been previously requested as a "feature request" and hasn't been implemented to this point, so it's probably not high on their priority list.  I don't think I've seen any explanation for why it was set up this way, but that is the way that it is currently.

FYI, this is a public community board, and I'm only a community member like you.

You can chat with support during the business day (https://mint.lc.intuit.com/questions/1295428) or you can file a ticket here: https://www.mint.com/contact-mint

On the Mint website, if you go to "Transactions", then hover over and activate the "Edit Details" for that specific transaction, you should be able to see a "Details" section which should show you exactly what your institution had for the transaction description.  Most of the time, Mint is pretty good at automatically renaming the transaction in an appropriate way, but sometimes it will make a mistake, sometimes in a comically bad way.  You can manually correct it this time, or if it's a frequent misname, then you might try to create a "Transaction Rule": https://mint.lc.intuit.com/replies/2755860

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