Did mint stop alerting users about bank fees from certain financial institutions?

When did mint.com STOP alerting me about bank fees? They used to notify me about every little fee ("You were charged a fee!"), but I recently discovered that my Citibank account balance dropped below the no-fee threshold and that I'd paid $100 in fees over four months. I'd have expected alerts from mint.com, but none were found.

Why wouldn't a fee like this trigger any of the alerts that mint.com is so famous for? This seems like exactly the case where a user would want to be alerted that they've started being charged a fee that had never appeared in their account record.

Answer

Hi jasenyang, 


The Alerts for bank fees are still there. One of the reason I could think of why your bank fees were stopped was due to the alteration made on the threshold on your Mint account. 

To make sure that this is not case, you may check if it is still on by following the steps below: 

  • Login to Mint. 
  • Go to Settings Tab, then select Notifications
  • Click Change on the right side of Send spending alerts option 
  • Look for Bank Fees then check the box
    • You can also change the bank charges from $0 to $50

I hope I was able to address your concern. 

Thanks! :) 


Mint Steph

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