Why can't I view all accounts in Mint associated with Capital One 360 using the one personal account code they provided? I see mortgage and checking, but IRA not shown.

All Capital One accounts seem to be linked to the one personal account code, so I'm not sure how to get it to see the IRA.  I tried having CapOne regenerate the code, but that didn't fix it.

Answer

Even though you can see all your accounts with one login, with Mint, some of the institutions may only ingest specific types of accounts.  It's possible you'll need to add multiple institutions to be able to link all of your accounts.  Personally, I had to add 5 different institutions to see my 6 accounts which were a mix of personal and business accounts and credit cards.

FYI, this is a public community board, and I'm only a community member like you.

You can chat with support during the business day (https://mint.lc.intuit.com/questions/1295428) or you can file a ticket here: https://www.mint.com/contact-mint

Make sure that you use the right "Capital One" institution.  There are several and you may have picked the "popular" one which is possibly for the bank.  There's one specifically for credit cards as well, so you'll probably want to use that one instead.

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