Mint tried to connect with my American Trust Retirement 401K. But in settings, it says account unknown. When I indicate type of account, there's an error with saving.
More specifically, the American Trust 401K does not show up on my overview page. When I go to the settings page, I see the account and this message:
Account type unknown.
Looks like your accounts aren't associated with a particular type. Please select the 'Type' by using the dropdown below, then click on Save to resolve this problem.
The account says that it has no money in it, i.e. $0.00, but there's definitely funds in there. It also says that the account name is "Unnamed Account." When I select "Investment Account" from the dropdown and then click save, I get this error:
Oops, something went wrong, your data was not saved.
I've already tried a few times, but I get the same error each time.
Thank you in advance for your help.