My Sunlife account has been communicating poorly with MINT. I re-entered the acct# and pw, still doesn't work. Got the "it looks like they have a msg for you" error.

  • Sunlife acct not communicating with Mint.
  • Ensured acct# and PW were updated. 
  • Error: "It looks like they have a message for you on their website. Before we can connect with the account, you'll need to see what they need."
  • Follow link to their website, login to sunlife, and there is no message.
  • I've repeated this process a few times. There never appears to be any message on the Sunlife webpage for me.
  • After that, I tried changing my password on the Sunlife page, then updated the password on my Mint page for the Sunlife account. Same error. 
  • I checked the Sunlife "message inbox." no messages. Also no prompts open when I log into their page.

What can I do?

SunlifeError.JPG

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