How do I access a big gap in my transactions from not logging in over a period of years?

I haven't been to Mint or used it in about 3 years.  I just got reconnected and I can view the past 3 months of transactions.  I have not changed my bank and in fact, I can see all transactions from I guess when I last used the app years ago.  So my records show May, June, July of 2016 and then it skips back to Oct 2013.  The data from 2013 and earlier is comprehensive and complete.  Can I get to data in between, even if I hadn't logged in in several years?


There's no way.

It sounds like you haven't used Mint in quite a while, and when you loaded in, you're missing some recent transactions. If you fix all of your connection errors, you may get back most of your recent transactions, but you'll probably still be missing some and those won't be retrievable.  You need to use Mint somewhat regularly (say once per week) if you want to make sure you get all of your transactions.  Logging in regularly will allow you to see if there are connection errors and to fix them or if you can't fix them, allows you the time to report the issue and have it fixed in time for all the transactions to still be downloaded.

See why in a prior answer:

Was this answer helpful? Yes No
Default user avatars original

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: