1.Click the "Settings" link at the top of the page. 2.Click the gear icon that appears in-line with the account you got in question, and click on EDIT PASSWORD. 3.Enter the correct login credentials you got for this bank to the spaces provided. 4.Click on CONTINUE once you've done this to update the account in Mint.
Repeat doing these steps for at least three or more times and set intervals around 15-30 minutes on each attempt so that your account won't lock up until you are prompted for the additional authentication your bank has.
Feel free to contact our support via Chatduring the business days or you can file a ticket viaContact Mint.
People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:
Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.