Does anyone else have connectivity issues with APCI FCU after portal upgrade?

APCI FCU has updated their portal (finally!), but after successfully changing my login information and signing into the new portal, Mint has been unable to connect to the bank with the new credentials. Anyone else have this issue or are you aware that this is being fixed?

Answer

Hi Ty,

Thanks for your post. We have this raised to our Data Connectivity yesterday to correct any issues regarding APCI's website. If you can successfully login to our supported URL https://apcircuit.apcifcu.com/ then please have to try to enter only the first 4 characters of your password. Let me know if this works.

Thank you!

- Mint Aga

Was this answer helpful? Yes No
Original
Moderator

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: