New Costco Citi card is added in mint. Some transactions show up but not all. Recent transactions missing;e.g., credit card payments. Why are some transactions missing?

I'm reconciling my accounts for July 2016.  I noticed that a cash payment from my checking account posted to mint for a credit card payment made on my new Costco Citi card that replaced a previous Costco card with American Express. However this payment does not show in my citi card transactions on mint.  Transfers should cancel each other out and equal zero.  In this instance, I only have the one side of the transfer.  I see the cash leaving my checking account in mint.  I do not see the corresponding credit coming in the citi card transactions in mint.  Once I noticed this, I looked for other missing transactions and there were other transactions missing for July 2016 as well.  

This essentially double counts the expenses.  It counts them when they hit my credit card account and it counts them when I pay my credit card.

Thanks for the help.


One thing to check- make sure your Cash or Autopayment is captured as a credit card payment.  To do this, edit the transaction to Transfer- Credit Card Payment.  This should solve at least the problem of the credit card payment being a 'double expense'.

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