RESOLVED: Known Issue: USAA Bank

Users are currently unable to update their USAA Bank accounts.

Update 9/08/2016 (12:53 PM PST) This issue is now resolved.  For those who are still experiencing issues with USAA Bank please contact our Customer Support Team so we can take a closer look at your accounts. Thank you!

Answer

9 people found this helpful

We are currently researching a connectivity issue for USAA Bank. Updates will be provided here as they are available, or when the issue is resolved.  If you'd like to receive notifications when this topic is updated, scroll to the bottom of the page (logged in as a user) and under "More Actions", click "Notify me of new answers".

Update 9/08/2016 (12:53 PM PST) This issue is now resolved.  For those who are still experiencing issues with USAA Bank please contact our Customer Support Team so we can take a closer look at your accounts. Thank you!

Was this answer helpful? Yes No
Default user avatars original
Moderator

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: