My GE Capital Banana Republic Visa Card seems to work - but then Mint tells me that that card provider has a message for me on their website. There is no such message...?

In years past, GE Capital simply didn't allow its users to connect through Mint. But now, when I try to add that card, it seems to be working - briefly! - and then I get the message "It looks like Banana Republic Credit Card has a message for you on their website." Nothing there when I go to my BR account page. Is this just GE/BR's new way of blocking Mint usage?

Answer

I'm having the exact same problem. I'm assuming you haven't had any help on this yet? That credit card has been an incredible hassle. I'm thinking I may just stop using it once I pay my current balance. It's not worth all the glitches.

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: