Hi bobmarcellus80
We're sorry that this happened. I pushed a refresh from my end to help Mint in pulling data from your Key Bank account.
In order to resolve this issue, you will need to login directly to your bank account at the Key Bank website at login URL https://www.key.com/personal/index.jsp?key=com.
To know more, please see Announcement: Unable to add or update your accounts with Key Bank? https://mint.lc.intuit.com/questions/1417601
Thank you & Have a great day still! ;)
- Mint Aga