UPDATE 10/07/2016 PST: It appears that your account has an authentication problem. This generally happens when a onetime pass code is used as a form of multi-factor authentication (MFA) on the bank’s website that Mint is unable to support. We are currently working with your bank's service provider to determine a possible solution. We'll keep you posted for any updates.
UPDATE 11/09/2016: Unfortunately, we are unable to support ING Retirement (Now Voya Financial Retirement) due to onetime pass code used by your bank as a form of multi-factor authentication (MFA). At this time, we cannot say with certainty if/when they will re-enable support and invite you to check back with us periodically. Thank you for understanding.
UPDATE: Jan-11 2017
Thank you for waiting!
We are glad to share that necessary fix has been deployed to address the issue. This issue should now be resolved and ING Retirement (Now Voya Financial Retirement) is again supported by Mint. Please confirm by logging in to your Mint.com accounts.
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Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
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