Santander Bank transactions missing

I just added a couple checking accounts from Santander Bank.  No transactions history shows up for these accounts, even though lots of transactions have occurred in the past 90 days.  Is there something wrong?

Answer

Hi  scott.r.barrett, 


Thanks for reaching out to us. 

Upon checking your Mint account I noticed that your Santander Bank has been deleted then re-added today. 

We cannot recover your deleted account. As indicated in the pop-up you see after clicking the delete button for a bank on the account card under Your Accounts, deleting the account results in the permanent removal of all accounts and account details associated with the bank, including historical transaction data and trends information.  

We attempt to make this very clear and require users to type “delete” a second time to ensure they understand.

We're sorry for the inconvenience this issue have caused you. 


Best,

Mint Steph

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