Cannot link Transamerica Retirement Account due to 'your bank needs you!' message

I have contacted Transamerica and asked why I am not seeing any actionable items when I log in.  This is the answer they give:

"Transamerica would not have any actionable items that would need to be completed for the Mint program since it is not a supported program for our website.  You have completed the terms of use for the Transamerica website when you registered on the website."

I have contacted Mint on this topic no one seems to be able to help me.  I have deleted and tried to re-add the account.

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